"Prolonged, indiscriminate reviewing of books is a quite exceptionally thankless, irritating and exhausting job. It not only involves praising trash but constantly inventing reactions towards books about which one has no spontaneous feeling whatever.” - author, George Orwell
This week has been very interested in the review blogging world, or maybe I should say all the drama llama regarding the wacky world of Goodreads.
"Goodreads is the largest site for readers and book recommendations in the world. A home for casual readers and bona-fide bookworms alike, Goodreads users recommend books, compare what they are reading, keep track of what they've read and would like to read. Goodreads' mission is to help people find and share books they love. Every once in a while you run into a friend who tells you about this "great new book I'm reading." And suddenly you're excited to read it. It's that kind of excitement that Goodreads is all about."
At no time in Goodreads’ mission statement does it state that their site is for authors to promote their books, nor is it a place for authors to attack readers there who write down their thoughts and opinions about a book and whether they loved it pieces and want to have babies with it, or hated the book so much they want their cat to poop on it and then burn it because it was so bad.
Goodreads is FOR READERS. It’s a platform, an interactive message board, if you will, for people to discuss books. The general opinion at large believes no one reads. Goodreads is proving that people do read, all 7 million of them. Out of these 7 million reviews and discussions posted, there will be all types of reviews written. Some of these reviews are ones authors shouldn’t read because, shocking to say, not everyone is going to like your book, Madam/Sir author. A reviewer is going to be very vocal about what they read, so much that after you, Madam/Sir Author read the review, you may break down in tears, scream in gut wrenching pain or go off the deep end and go on Goodreads and attack that fine reader’s opinion, tweet about it on Twitter how wrong that reviewer was because they “didn't get” what you’re trying to say in your book or go on your blog and complain how mean and nasty the review is.
This week a shitstorm of bad author reaction behavior about reviews posted on Goodreads, including on some review blogs, has exploded. Lately it seems all this public boo-hooing from authors has been from Young Adult authors. Lately the reaction from YA authors over their books posted on Goodreads and on review blogs have become ridiculous (from what I can see).
The YA genre has exploded in regards to the buzz for certain YA books. These authors are getting high 6 and 7 figure advances (the normal advance for a book is under $10,000), the publisher is spending a great deal of money on promotion, and the media is highlighting these authors like they’re the second coming. For an author, this is a dream come true. But in order for your book to sell and pay off that nice 6 figure advance and receive, and make certain you have a nice long career in publishing, you need good word of mouth to help your sales and make the crème de la crème of all lists- the New York Times and Bookscan. Authors think book reviews can do that. A raving review will get someone to buy your book. A bad review will stop someone from buying your book. Sorry to burst your bubble, but a review isn’t going to make or break a book sale. We see this time and again with movie reviews. Critics can universally pan a movie, and yet that movie will go on to make tens, if not hundreds of millions of dollars. What creates buzz or sales is word of mouth, as in people talking about your product. A review is not word of mouth. A discussion between a group of people is.
Kat at Cuddlebuggery has a great post on authors this week reacting badly in public to reviews posted on Goodreads. The one that started it all was in regards to a review of Julie Cross’s Tempest. The author herself didn’t get into the fray, but some of her fellow YA authors came forth, as well as Julie’s agent to give the people involved in discussing the review there a talking down to. If you notice, the majority of reviews on Goodreads haven’t been all that great for The Tempest. Is this a sign that The Tempest isn’t selling well? If a book like The Tempest can’t be praised on a site like Goodreads, surely that means the book is going to bomb, right? And if that happens then the author will never pay out her hefty advance, the agent won’t get her cushy commission and the publisher loses a great more from this because they have put out a massive amount of money. Readers really don’t give a flying fig about the inside wheeling and dealing of authors, agents and the publisher’s revenue they’ll make off the deal.
Then there was another bad author reaction, where the author Leigh Fallon had left a long call to arms plea about the review of her debut book, The Carrier of the Mark. She said some very harsh things, mean name calling about a reviewer who dared to not like her book and was very blunt about it. Someone sent Leigh’s reaction to the reviewer and the reviewer then posted it on Goodreads for all to see. There was some back and forth whether Leigh really left the scathing message, because what author would do such a thing on even a private loop or message board? Well, it was her because she sent the reviewer an apology email for her, “I didn’t think before I spoke” response.
Then to top off a crazy week, another author wrote a post on her blog that takes the cake. I found out about this post based on a book, Kat (Yes, Kat again, you instigator, you!) labeled on Goodreads as do not read. This book is Don’t Stop Now by Julie Halpern. The reason Kat won’t read this book (and keep in mind authors, Goodreads readers are starting to put do not read labels on their Goodreads shelves based on authors’ public reactions to reviews) is because of Julie’s response on her blog to a review on a book blog. What Julie posted made my jaw drop because she was over the top angry about the review in a post titled, Google Trash: (she ended up deleting her post and the two she wrote after it because of the comments on her blog post. But thanks to Google cache this has been saved)
“I awoke this morning with my usual google search of myself, and I came across a nasty review of "Don't Stop Now." I ALMOST responded. I fucking hate people who write nasty reviews! You already know that if you've read this blog post of mine. (Um, you probably already know that anyway.) There is nothing redeeming about this one. And, like I noted in my other post, the blogger goes there: "A plot line made up so that a road trip could come into play." Ugh! I didn't make it up, beyotch! I had a friend who faked her own kidnapping! Grrrr. She insults my main character and writes this amazingly insightful line in her "review" : "The plot of Don’t Stop Now is totally weird." Wow. Great. Okay. What really pisses me off is this blog has a ton of followers, who, by the two comments already posted, are just as delightful and loving as the blogger. I know it should not matter what this blogger says about my book (and after just reading her bio, which has much in the way of potential mocking, I am just going to rise above). Because I am already SO FAR ABOVE in my life. Ooh, that was kind of mean, right? But I know this type of person, one who doesn't have their own accomplishments so they have to dog on anyone and anything to make themselves feel bigger and better. That's all bullies are, right? And hilariously, the internet has turned so many of the once bullied into bullies. Now that they have a voice and an audience, it's time for their power to come to fruition. But they're going about it the wrong way. Negativity is never the way to beat down those who tormented you (is this sounding like I tormented bloggers? I just mean that, in my opinion, those who write critical reviews lacking in any actual thoughtful criticism obviously have some issues they're working through from the safety of their computer desk). Instead, why don't you get out and do something great for the world? Create something meaningful. Find happiness. Because what you're doing is DISCOURAGING PEOPLE FROM READING. Even a negative review, when written well and from an open-minded perspective, can give readers insight into whether they, no matter how the reviewer feels about a book, might like it. As a librarian, I may hate some books, but I would NEVER stop someone from reading a book. I even suggest books I hate to people because who am I to say whether someone else should or should not read a book? So, Ms. Blogger, you say you'd like to get your Library Science degree? Time to start thinking like a librarian. I guess I did respond.”
Julie’s response was immature; much like a four year old would do and roll to the floor and have a tantrum. The reviewer at no time makes it personal. She points out why the book didn’t work for her and leaves it at that. And from Julie’s reaction on her blog and other’s getting wind of it, the word of mouth about Julie’s blog post started. In less than a half an hour by the time I read the post and tweeted it, it flew across twitter, where authors, bloggers and the public couldn’t stop talking about it.We’re told actions speak louder than words. In the case of the internet and at places like Goodreads, Twitter and blogs, our words are what make us. People can’t see our actions here. Your words define you. As an author, what you writes defines you. Readers don’t really care (or that was the way it used to be) about the person writing the book. They don’t care if an author spends hours after hours writing or if they wrote the book to honor a deceased parent, pet or some heartbreaking dilemma in their lives they were able to rise above. All a reader cares is the words you pen on paper, those characters and the story and whether it resonates with them. In some cases a reader will enjoy what they read and want to share their opinion with the world. In other cases they will have such hate for a book, spit on the author’s words, and tell everyone and their mother why the book is worthless and only good for toilet paper, and the author who wrote it needs to find different employment because their writing is the worst thing they ever read.
Last night I met with an author friend who was concerned because she can’t get any reviews for her book. She’s dying for any review, good or bad, because a review means her book has gotten noticed. I think the kiss of death for an author is not having anyone talk about their book at all. I get so angry when authors, like the ones I highlighted here, bitch and moan about bad reviews. You should be grateful your book is being talked about. Out of the millions of books being published, your book was read by someone who took time out of their busy schedule to sit down and write their thoughts about what they read because you affected them in some way. That’s an amazing accomplishment for an author.
Reviews can be cruel and for the author, heartbreaking. But reviews are not for the author. They are for readers. Authors, the reviews aren’t for you! Why do you think so? Is it because a praising review is a promise of a book sale? Sorry to say that’s not the case. A promise of a book sale in some cases is an author being gracious toward a review and how they react to them in public. I can promise you that Julie Halpern and Leigh Fallon’s unneeded reactions to a lone review will hurt their sales. The public loves drama and when a public figure like an author goes off the deep end, the public will eat it up and that author has hurt their sales. You’ve accomplished what you thought that “nasty” review has done. The review didn’t do it, you did it all yourself.










23 comments:
Love this post! Enough said :)
As a rule, I think that it's generally best to lurk as opposed to react. I don't know any authors who don't read reviews of their work - it's human nature. I think that authors need to expect that someone is going to blast their book. There's a once sentence one star review of my book SHADE FRIGHT on Goodreads - meh, she didn't like it. Big fat hairy deal.
I was talking to an author friend last night on twitter about the hoopla, and she said she loves reviews good or bad. Only is bothered when review isn't accurate about her book. Turns out a reader, who didn't finish reading one of her books posted an inaccurate review. She asked for the inaccurate information to be removed and that was when the reader admitted she hadn't read the entire book.
I think it is time for some authors to pull up their big girl panties and remember we don't all love every book we read. I love to read and I post reviews on my blog for most books I read. I've posted reviews on books I didn't enjoy and always make a point of saying it wasn't for me, but maybe someone else would enjoy. I do try and always point out something positive about the book in my review no matter what. I've even posted reviews where I loved the book, yet didn't like certain points of said book. Just glad no authors have ever attacked me for my reviews.
KB, msg me the title of your friend's book. I'll be happy to give it a read. :)Love finding new authors.
Great post Katie. I think the hardest lesson in writing isn' learning to deal with rejection or harsh edits or bad royalty check or declining sales or the implosion of your publishing house or even handling bad reviews. The hardest lesson is recovering from the embarrassing shits storm this sort of behavior has brewed. Yikes.
We all think we're invisible on the internet, but the opposite is true--we're utterly exposed.
I should add that by the time an author is published, they should be used to bad reviews of their work. They're called rejections. I have some doozies!
Omg omg omg, I get so mad too. Honestly, suck it up. Do not read reviews if you are gonna bitch about them. If I would write a book I would of course be heartbroken when people hated my book, and I would bitch..to my boyfriend, in private. Authors who take their vendetta public just makes me create one of those do not read shelves in my mind.
And what is this hate against negative reviews? People review movies and tell that they were crap, big shot critiques tear books apart, but we can't?
It has come to the point where I no longer trust reviews of YA books. not before I find a negative one, then I will make my mind up. Not before then. I need the bad, the good, and damn it, the ugly too.
But to those authors that take it all in stride, thank you.
One author left a comment on my blog, I did not care for his book but he thanked me none the less and that made me want to read his other book. Cos it was still a good book, even if not for me. That is good karma
As for the rest, no names mentioned, but one author disappointed me this week. i had plan to buy her book and now I will not
Well, except for the lines about "high 6 and 7 figure advances" and "the publisher is spending a great deal of money on promotion" (both of which are only true for a tiny handful of writers) that's an excellent article with points well-made, and some very incisive comments, too!
All writers should be aware that no matter how good their book is, it will almost certainly attract negative comments. That's just life. If you don't want to receive negative reviews, don't try to get your book published.
Every one of my own books has received at least one very negative review, but I've been able to hold myself back from attacking the reviewers, because a review is just one person's opinion.
I've found that great majority of reviewers want to like what they read. They understand that a writer will put a year or more of his or her life into the book, so they won't dismiss it out of hand. And regardless of that, if they don't like a book, they're absolutely entitled to say so.
(That said, of course, there are a few reviewers who as just nasty pieces of work who hate everything and get their kicks from saying so. That strikes me as a very sad way to spend one's time!)
As an aside, sometimes reviews can be fun to read... I once received one that featured this gem: "For people who like this sort of thing, this is the sort of thing that they'll like." Can't argue with that!
OMG! It must be something in the air, because I just wrote a blog about people needing to be nicer to each other; that included reviewers, bloggers and AUTHORS.
As an author, I expect to get bad reviews and I actually do treasure ALL of the reviews I get, because it meant somebody took the time to read my book and then write their opinion about it.
The only time I get upset (and I see this happen more often to other authors than myself, so please don't think I'm stomping my feet over any review directed my way) is when the reviewer gets personal and mean in the review. The review should be about the book, because that is what GR is for--books.
Authors need to expect bad reviews, because we all get them. It's just part of the job. And that is what they need to treat this as--a job. If you got a bad review at an office job, you wouldn't start stomping your feet and yelling at your boss would you? No, you would smile and be polite. Sure, you may complain, but that would be to your spouse or friends and in a private setting.You wouldn't start yelling about it on the internet where the whole world can see it.
Samantha: Thanks!
Sean: I admit I read my reviews, but I will never, ever comment on them. I love, LOVE Goodreads because its engaging and gives me a place to talk about books I've read as a reader and not in the author role.
When I look at my reviews on a place like GR's, it's to see how many people have read or are reading my books and not the amount of 4 or 5 stars given for my books or even the 1 star, of DNFs given.
Liza: Oh, yes, if a reviewer is inaccurate, then an author should email that reviewer privately to explain why the facts in the review are false, rather than comment in public.
LB: Authors want the exposure, but they can't expect only the good, they have to take the bad, and that means discussions about their books. Handling criticism can be hard and as authors, it's how you handle it that matters. I've learned from some of the reviews posted for my books and take what I have learned and hopefully apply it to what I'm working on.
Blodeuedd: I'd rather a blogger review my book because again, bloggers are awesome at word of mouth. Major review sites and print publications necessarily aren't.
Michael: Publishing is a tough business, as most creative fields. I look at actors and singers and the criticism thrown their way is over the top cruel. But yet these artists carry on and continue doing what they do. Author should have the same mind set.
And you're correct about a handful of authors getting those big deals and promotion. The public at large may not be aware, but here on-line and those involved in everything with publishing and reading up on authors, they find out the deals and advances, as well as the movie deals and whatnot. Look at Amanda Hocking as an example. It seemed like everyone was on the edge of their seat to see what deal she would get from one of the big 6 publishers. It also seems, at least from my POV, a big advance or a big promo push tries to make the case how amazing an author's work is. Just because you throw an obscene amount of money at an artist doesn't mean their work is the best out there.
Stephani: If a review makes it personal, such as making fun of an author's looks, then that is very uncalled for. It should be about the work, not the person writing it.
Excellent article, though I can't help but wonder if these tantrums actually do result in sales by virtue of bystanders buying the books because they have to see the train wreck for themselves. If so, it's definitely not a promotional tactic I want to attempt. :)
Authors think book reviews can do that. A raving review will get someone to buy your book. A bad review will stop someone from buying your book. Sorry to burst your bubble, but a review isn’t going to make or break a book sale.
I think the only time I've ever been truly offended with book reviews and/or book reviewers is when the reviewer's comments demonstrate his/her ignorance of subject matter in the book. If a reviewer isn't an expert on a particular subject, it's probably neither smart nor fair to criticize the author's treatment of the subject unless the reviewer knows for a fact the author's information is erroneous. A reviewer shouldn't mock an author for describing a particular religious ritual, for example, unless the reviewer is absolutely positive the author's portrayal is incorrect.
In personal experience, one of my novels received a review alleging the book featured incestuous romance. I don't write incest fiction and there is no incestuous content in my work. I don't know why the reviewer claimed my book featured incest; I'd like to believe maybe the reviewer read several books at once and confused my work with someone else's.
The reviewer's carelessness REALLY bothered me for two reasons: 1) some readers really loathe incest; and 2) some readers really like incest.
Readers trusting this reviewer might steer clear of my novel because incest is a "dealbreaker" for them. Conversely, readers enjoying incest might give my book a try, realize there's no incest, and then feel short-changed. I'd like to believe they blame the reviewer's incompetence instead of me, but it still amounts to a negative reading experience for the incest afficionado reader and it's my name on the cover.
Ultimately, I stopped reading reviews of my own books and I admit I've never used reviews as a shopping guide for my own reading habits. If reviewers wish to be taken seriously and treated professionally, they must behave as serious, professional people. Serious, professional people don't post inaccuracies in their reviews.
With all that said, I agree reviews likely have little impact on a book's sales. I've bought books maligned by reviewers and really enjoyed them.
Well said! Reviewers really do want to like all the books we read, but it's just not possible. How are we being honest if we only post glowing reviews?
Oi. I agree--and while I try to go out of my way to thank all reviewers for taking the time to share their thoughts, whether they did or didn't like my work, I know sometimes it's tough to deal with a bad review.
Any reaction to a bad review is best done privately. Yes, I know that book is like a piece of yourself and it can feel like you've just been ripped a new one, but it does not matter. Some people are intrigued by bad reviews and will go on to buy the book anyway, even if only out of curiosity (see the terrific WTFery reviews at Smart Bitches, for example). I believe that one of those authors even dedicated her next book to the SB reviewer because of how her sales skyrocketed--even though the review was not complimentary.
Yes, it hurts and stings. Pull up your big girl panties. Cry on a friend's shoulder. Howl at the moon from the mountaintops. Curl up with a pint of Ben & Jerry's and weep in a dark closet for the state of humanity.
But, if you absolutely must say anything online about it, do NOT reply to the review with anything other than: "Sorry to hear you didn't like it--hopefully you'll enjoy the next one more."
<3,
-J
I'm really sorry I bought Julie Halpern's book now. I've been lucky not to have purchased any of the books by the authors who have freaked out (YA and UF), but when I have them on my to-buy list, I promptly take them off. I didn't get very far with Julie Halpern's Don't Stop Now but set aside for later. Now I will set it aside on a pile to sell or give away. Karen
I agree. Reviews are for readers. If there is an inaccuaracy which needs correction that's another matter altogether, but a reviewer's opinion isn't wrong just because it's not full of sparkly rainbows and butterflies.
I think that maybe after writing so much about teenagers you start behaving like one. I just hope the same doesn’t happen to UF authors… O.o
Excellent post! You would think that authors would have noticed by now that author temper tantrums only have negative results, and that a bad review is better than no review! Remember the golden rule of if you can't say something nice, don't say anything at all!
A couple of years ago there was a battle between a reviewer and author and sadly the authors book went downhill fast on Amazon.
Great post, thanks for sharing. Big kid pants should be part of every writer's uniform...
This is a great post -- I really enjoyed it. I don't think Anthony Trollope rolls over in his grave because I hated The Eustace Diamonds -- if authors think their work will stand the test of time, they ought to relax and let the market of ideas decide whether or not they did a good job.
A bad review is hardly going to ruin my life. It's a reader's opinion. Not everyone is going to like what I do. Yes, I may be annoyed; that's my right. But voicing that annoyance in public is tacky. Should there be a factual inaccuracy in the review, that should be handled in a private communication with the reviewer. Then it’s up to the reviewer to correct the review or not. If they do, fine. If not, that’s fine, too. If you’re going to be an author, you have to handle these things with a certain level of grace, or you just end up looking like an idiot.
I've said it before, I'll say it again. IGNORE reviews. Period. Well, ignore bad/negative reviews. Not every book will resonate with every reader. The one time I tried to defend one of my books (on a well-known blog because the blogger deliberately used out-of-context excerpts to misrepresent the content in the book) I was attacked by their rabid fanbase.
Lesson learned.
Some reviewers even leave bad 1-, 2-, and 3- star Goodreads reviews on books THAT HAVEN'T OFFICIALLY RELEASED YET! How is that even POSSIBLE? Oh, yeah. They have an agenda. Usually against an author, sometimes against a publisher or an entire genre.
And to make matters worse, I had books pirated by a librarian through the Goodreads site. They posted my book files to the listings. Yes, got them taken down and the perp apologized, but to me, any site with a gaping loophole like that isn't, IMO, a very good one.
What's that old saying about trying to teach a pig to sing, it's futile and only annoys the pig? Something like that? That's the approach authors should take toward negative reviews. Consider it a byproduct of being a professional writer, and be grateful that you're published.
It's a different world in 2012... over 12 years ago when I was first e-published, my books routinely were reviewed by multiple sites and magazines, and all of the reviews were favorable.
Nowadays, I receive no reviews for my releases at all. You can plead for readers to review your titles at Amazone or whatever, you can put them out there for all to see at Goodreads, but there's just too much competition I guess.
It's not fun being left all alone in the publishing world, but at least I'll never have to worry about wasting time writing an unnecessary and potentially career damaging response to a poor review! ;)
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